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HP LaserJet P2015n error codes and repair
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HP LaserJet P2015n (CB449A) Printer Repair & Maintenance

If you’re HP LaserJet P2015n printer has a fault and needs repairing, our local HP printer engineers are on hand to help and troubleshoot. HP LaserJet P2015n error codes can often help us quickly diagnose your HP printer problems, helping to repair it quickly. If your P2015n needs fixing then by giving us as much detail as possible; we’ll get you printing again in no time.

Our HP LaserJet P2015n repairs prices are fixed plus parts, so you’ll always know what you need to pay; helping you make the decision whether it’s more cost effective to repair your P2015n, or replace it. Or if you need year-round support, you can choose our all-inclusive HP LaserJet P2015n annual maintenance agreement.

Common HP LaserJet P2015n (CB449A) Error Codes & Problems

HP Error Code:

11 - Paper Out


If your printer isn't out of paper, this probably means there's a problem with the paper tray or paper sensor.

What to do:

Make sure your printer is on a completely flat surface. Check the paper trays for any damage and clean away any toner build up. If not resolved, check the paper sensor or clean the opto-sensor.

HP Error Code:

13 - Paper Jam


Your printer has a paper jam. Paper jams can occur at four stages: pickup, printing, fusing and exit. Modern HP printers will indicate where the jam has occurred. If using thick paper, check the HP paper guide for your printer.

What to do:

Either follow the on screen guidance, if available, or methodically check for the paper jam in the customer accessible areas of the printer. Don't attempt to use hard implements to remove paper at the risk of damage to the printer and yourself. If the problem persists you may have a hardware failure.

HP Error Code:

16 - Toner Low


This normally means that your toner cartridge is either low on toner or empty. However it may mean that the remaining printer toner isn't distributed evenly.

What to do:

Try removing the toner cartridge and gently shaking it to evenly distribute the remaining toner. Once depleted, replace the cartridge.

View more error codes

What our customers are saying

He made no charge for this service.
Kenneth Spencer KA Spencer Software
Other companies couldn't repair my printer and could only suggest lots of spare parts.
Mahon & Co Ltd

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Recent Customer Enquiries

David asked:

Paper rollers need to be replaced.

Karl asked:

Error light is flashing. I log into the web console and get a "No paper pickup Press [OK] " error. Tried a different tray, same issue. Think it is the pickup roller.

Samantha asked:

Printing out black lines.

Andrew asked:

Our CP2035 printer intermittently prints black and coloured horizontal bars on the page. I have done the basic checks and tests and from searching the Internet it looks as though it can be caused by a faulty drive motor. Could you please quote for how much this would be to repair if it is confirmed to be the cause? Regards, Andrew

Matthew asked:

My printer is printing black lines vertically down the page.

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