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HP DesignJet Maintenance & Repair

HP DesignJet Plotter Repair & Maintenance

HP DesignJet problems are the last thing a busy design department or graphics business needs, when downtime can seriously affect projects and profit margins.

Our HP DesignJet maintenance agreements provide a guaranteed 8 hour response, Monday to Friday, 9am to 5pm and include all parts and labour. But if your HP plotter is only used occasionally, then our HP DesignJet printer repair service may be more suitable for you. We offer competitive rates, with our same rapid response to help fix your HP DesignJet problems.

What our customers are saying

He made no charge for this service.
Kenneth Spencer KA Spencer Software
Other companies couldn't repair my printer and could only suggest lots of spare parts.
Mahon & Co Ltd

View more testimonials

HP DesignJet Maintenance Contracts

For complete peace of mind, take out our HP DesignJet maintenance contract. Our experienced HP plotter service engineers are within an hour’s travel of most locations throughout England and Wales, giving you the backup you need should your DesignJet have a problem. We include all non-consumable parts within your contract, at no extra cost, allowing you to effectively budget the running cost of your plotter. And with unlimited call outs and flexible payment options you can always rely on us to support your business.

Q. Can I take out a HP DesignJet printer maintenance contract if my plotter isn’t working?
A. No. Your DesignJet needs to be in acceptable working order for us to offer a HP DesignJet maintenance contract. We would need to repair your plotter first before putting it on a service agreement. We can often do this at a reduced rate.

Q. Why is a pre contract inspection required sometimes?
A. To help keep our HP DesignJet maintenance costs down for everyone, we need to ensure that any HP plotters on contract are maintained to our minimum standards. We will inspect your DesignJet and explain any parts that need to be renewed before we can provide our HP DesignJet maintenance service.

Q. Are all parts included?
A. Yes, all parts are included except consumable items, such as ink. Our HP DesignJet servicing will keep your plotter maintained and includes all non-consumable parts required as a result of normal use.

Q. Do I have truly unlimited call outs?
A. Yes you do. We’re confident that our HP DesignJet printer service standards mean your plotter will run smoothly between visits, but if it does have a problem we’re always here to help.

Q. How quickly can you respond if my DesignJet has a problem?
A. If your DesignJet has a problem and needs servicing, we can normally be with you within 8 hours. We also provide 4 hour HP DesignJet printer support agreements for areas where we have high HP engineer coverage.

Q. Do I have to pay the full amount for my annual DesignJet maintenance agreement in advance?
A. If the agreement value is over £1,000 + VAT we will happily provide a quarterly payment option at no additional cost.

Q. Do you provide HP DesignJet contracts with cover for more than a year?
A. Yes we do, we provide two and three year contracts in addition to our standard one year HP DesignJet service contract. All our extended HP DesignJet maintenance agreements benefit from a discounted rate. Enquire today to find out more.

HP DesignJet Repairs

If your DesignJet has a problem and you’re looking for a plotter repairer, then look no further. While we recommend that most HP DesignJets should have an annual maintenance agreement, we do provide emergency HP plotter repairs for non-contract customers. Our experienced local DesignJet engineers will help guide you on the most cost effective way to fix your plotter and get you printing again.

Q. How much will my HP DesignJet repair cost?
A.
Our HP DesignJet repairs service is based upon a call out fee, including the 1st hour’s labour, plus a half-hourly charge for any additional time needed to repair your HP plotter problem. Tell us your HP DesignJet model and your postcode to find out the rates for your location.

Q. What if parts are needed to repair my DesignJet?
A. If any HP plotter parts are needed to repair your DesignJet we guarantee you our lowest possible prices and will always provide you with a quote first, helping you to decide the best option for you.

Q. How quickly will my plotter be repaired?
A.
Usually very quickly. Around 85% of our HP DesignJet printer repairs are fixed first time as most engineers carry parts stock.

Q. Is my HP DesignJet engineer local?
A.
Quite possibly. We have experienced HP DesignJet printer engineers within one hour’s travel of most places throughout England and Wales.

Q. How quickly can you respond if my DesignJet needs repairing?
A. If your DesignJet has a problem and needs repairing, we aim to be with you as quickly as possible. Our HP DesignJet maintenance customers will always take priority though, as we are contracted to respond within 8 or 4 hours. However, if available our HP DesignJet engineers will be with you within a similar time.

Q. Are your repairs guaranteed?
A.
Yes, all our HP DesignJet printer repairs are guaranteed for 30 days. Should the same fault reoccur within this time we will provide you with a free of charge plotter repair call-out. 

Printer models

30, 70, 100, 110, 120, 130, 4000, 4500, 100 Plus, 10000s, 1050c, 1050C plus, 1055cm, 1055cm plus, 110 plus r, 110plus, 111 24" with Paper Tray, 111 24" with Roll Feed, 120nr, 130gp, 130nr, 130r, 200 24", 200 36", 2000cp, 220 24", 220 36", 230 24", 230 36", 2500cp, 250c 24", 250c 36", 2800cp, 3000cp, 30gp, 30n, 330 24", 330 36", 3500cp, 350c 24", 350c 36", 3800cp, 4000ps, 4020 42", 4020ps 42", 430 24", 430 36", 4500mfp, 4500ps, 450c 24", 450c 36", 4520 42", 4520 HD MFP, 4520 Scanner, 4520ps 42", 455CA 24", 455CA 36", 488CA 24", 488CA 36", 500 24", 500 42", 500 Mono 24", 500 Mono 42", 500 Plus 24", 500 Plus 42", 5000 42", 5000 42" UV, 5000 60", 5000 60" UV, 5000ps 42", 5000ps 42" UV, 5000ps 60", 5000ps 60" UV, 500ps 24", 500ps 42", 500ps Plus 24", 500ps Plus 42", 510 24", 510 42", 510ps 24", 510ps 42", 5500 42", 5500 42" UV, 5500 60", 5500 60" UV, 5500 60" UV Postscript, 5500mfp, 5500ps 42", 5500ps 42" UV, 5500ps 60", 600 24", 600 36", 650c 24", 650c 36", 650c PS 24", 650c PS 36", 700 24", 750C 24", 750C 36", 755CM 36", 800 24", 800 42", 800ps 24", 800ps 42", 815mfp, 820 MFP, C1633A, C1633B, CC800PS, L25500 42", L25500 60", T1100 24", T1100PS 24", T1100 44", T1100PS 44", T610 24", T610 44", T1100 MFP, T1120 24", T1120 44", T1120 SD MFP, T1120HD MFP, T1120ps 24", T1200 44", T1200 HD MFP, T1200 HD Scanner, T1200ps 44", T1300 ePrinter 44", T1300 ePrinter PS 44", T2300 eMFP, T2300ps eMFP, T620 24", T7100, T770 24", T770 24" HD, T770 44", T770 HD 44", T790 ePrinter 24" , T790 ePrinter 44", T790 ePrinter PS 24", T790 ePrinter PS 44", Z2100 24", Z2100 44", Z3100 24", Z3100 GP 24", Z3100PS 24", Z3100 44", Z3100PS 44", Z3200 24", Z3200 44", Z3200ps 24", Z3200ps 44", Z5200ps 44", Z6100 42", Z6100 60", Z6100ps 42", Z6100ps 60", Z6200 42", Z6200 60"

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