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HP Colour LaserJet 3600 error codes and repair
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HP Colour LaserJet 3600 (Q5986A) Printer Repair & Maintenance

If you’re looking for a printer repair company to help fix your HP Colour LaserJet 3600, then you’ve found the right place. Our experienced HP printer engineers are familiar with all HP 3600 error codes, problems and issues and will help troubleshoot and repair your HP Colour LaserJet 3600’s fault; getting you printing again in no time.

Our HP Colour LaserJet 3600 repairs prices are fixed plus parts, so you’ll always know what you need to pay; helping you make the decision whether it’s more cost effective to repair your 3600, or replace it. Or if you need year-round support, you can choose our all-inclusive HP Colour LaserJet 3600 annual maintenance agreement.

Common HP Colour LaserJet 3600 (Q5986A) Error Codes & Problems

HP Error Code:

11 - Paper Out


If your printer isn't out of paper, this probably means there's a problem with the paper tray or paper sensor.

What to do:

Make sure your printer is on a completely flat surface. Check the paper trays for any damage and clean away any toner build up. If not resolved, check the paper sensor or clean the opto-sensor.

HP Error Code:

13 - Paper Jam


Your printer has a paper jam. Paper jams can occur at four stages: pickup, printing, fusing and exit. Modern HP printers will indicate where the jam has occurred. If using thick paper, check the HP paper guide for your printer.

What to do:

Either follow the on screen guidance, if available, or methodically check for the paper jam in the customer accessible areas of the printer. Don't attempt to use hard implements to remove paper at the risk of damage to the printer and yourself. If the problem persists you may have a hardware failure.

HP Error Code:

16 - Toner Low


This normally means that your toner cartridge is either low on toner or empty. However it may mean that the remaining printer toner isn't distributed evenly.

What to do:

Try removing the toner cartridge and gently shaking it to evenly distribute the remaining toner. Once depleted, replace the cartridge.

View more error codes

What our customers are saying

He made no charge for this service.
Kenneth Spencer KA Spencer Software
Other companies couldn't repair my printer and could only suggest lots of spare parts.
Mahon & Co Ltd

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Recent Customer Enquiries

Norma asked:

Printer works but occasionally keeps calibrating

Tim asked:

"Paper Tray 2 Open" warning will not reset, even when tray is removed & refitted or printer is shut down & restarted.

David asked:

Printer is continually calibrating.

Philip asked:

A couple of times a day the printer stops working and displays 50.9 Fuser Error. We turn the printer off and remove the fuser to let it cool down and then put it back in the printer.

Sandra asked:

Printer Tray 2 showing out of paper when it is not. Now unable to retract tray 2.

Ilyas asked:

Not picking up from tray 2

PETER asked:

Not Printing properly.Lines accross page.

Maria asked:

Printer prints backgrounds blue (cyan), and will not stop calibrating. Changing new print cartridges did not remedy the problem, nor did resetting the printer. We have checked the computer printing property settings as well, in case there would have been something gone amiss there.Would you be able to estimate possible prices on spare parts in advance.

Sally asked:

Says paper jam but no paper in there. Have cleared all paths and still says paper jam.

Anne asked:

Printer doesn't print from any cartridge that is installed in the cyan slot. (not a cartridge issue but the slot itself)

Martin asked:

Power on button has stopped working, printer will no longer power up

Tim asked:

When the printer is switched on, during calibration it reports '59.C0 Error' and tells to switch of and on, after this the same error is reported.

Ian asked:

Hi. We have several CM2320 printers with various issues (jamming or poor print quality). Do you offer a service to repair multiple printers at once?

Peter asked:

Hi, my HP MFP printer is missing parts of the image when printing. It seems to mainly happen when printing lots of blue on the page. Does this sound like something you can help with or do I need to replace something? Thanks.

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